Stories of Humankindness
Hello humankindness. It’s more than a tagline, it’s how we provide treatment and the way we treat patients. Because the way care is provided is often as meaningful as the care itself. These are a few stories of humankindness in action …
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I had a hip replacement surgery at the outpatient center. While all the staff were good, the person who gave me the anesthesia was excellent. Before going into the operating room, he walked me through exactly what was going to happen and what he would do. He reassured me that he would be with me to answer questions or provide information. He was friendly, very attentive and made me feel very comfortable and safe. In the operating room, he continued to communicate with me and reassure me. I am so grateful.
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We would like to thank the pre-op, surgery and post-op crew for their care of me. I was in for a knee replacement surgery by Dr. Kevin Hug at noon and ready for discharge the same day at 6:30pm. All the nurses, OR team and post-op folks were kindly and saw to it that I was ready for discharge.
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I am writing this because I cannot thank the first responders who saved my husband life on July 7, 2025 enough. I will be eternally grateful. After that, he was sent to ICU for 5 days. I recall Dr. Reynolds and Dr. Nermin who patiently and expertly made decisions on his care. There were others on the team, but I do not know all their names. One night nurse, Mark, was exceptionally kind and helpful. The entire staff was excellent. After those 5 days, he went to rehab. Again, he had excellent care. One night nurse, Meghan (I believe was her name) stood out. She was being transferred to the day shift the following week. I am happy to report that my husband is doing amazingly well. We are grateful for your outstanding handling of an extremely stressful situation for us.
